RETURN & EXCHANGE

RETURN

You can return any item purchased on TheBalmain World Online Store within 7 days of the delivery date.

• If you want to return product due to mistake in order information (wrong size or product) TheBalmainWorld will bear shipping charges and Give you full refund.
• If you want to return product due to wrong size ordered by your. Shipping charges for both delivery and return will apply on customer.

Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

• Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

We usually accept returns within 3 business days of their arrival at our warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.

• If want to get refund due to mistake by company (Order not received, Wrong Product or Wrong Size received) You will get full refund.
• If you want to get refund with out any mistake by our side Transaction changes and shipping charges will apply on customer.
• You can apply for refund when order is in processing mode.
• Once order shipped out You have to wait for product delivery.

The time needed to process your refund may vary based on the payment method used:

Credit Card: Our bank will reimburse you within 7 business days of the Return Acceptance Confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.

PayPal: You will see the refund in your PayPal account within 24 hours of the Return Confirmation email.